Coastal Caravan Park Host & Maintenance (Casual)

Great Ocean Road Coast and Parks Authority; Apollo Bay; On-site; AUD 34,000 - 44,000; Full time

Job summary

Great Ocean Road Coast and Parks Authority in Apollo Bay VIC is seeking a friendly Caravan Park Attendant to deliver high standards of customer service across Apollo Bay Recreation Reserve and Marengo Family Caravan Park. This casual role combines reception, cleaning, and grounds maintenance in a stunning coastal setting.

You will manage bookings, assist with maintenance, help with daily park operations, and work flexibly including weekends.

Qualifications

• Customer service experience in hospitality, tourism, or retail
• Strong communication skills and a friendly, proactive approach
• Practical skills across cleaning, grounds maintenance, or general maintenance
• Ability to work both independently and as part of a team
• Good time management and problem-solving skills
• Experience with RMS or similar booking systems (desirable)
• First Aid and safe handling/chemicals experience (desirable)

Responsibilities

• Provide friendly, professional customer service at reception and across both Parks
• Manage bookings and enquiries via phone, email, online systems (RMS) and in person
• Maintain park grounds through mowing, gardening, rubbish removal, and general upkeep
• Clean cabins, amenities, kitchens, and shared facilities to a high standard
• Assist with basic maintenance and handyman tasks, including minor repairs and use of tools
• Respond to guest requests and elevate issues as required
• Support the safe and efficient day‑to‑day running of the Parks

Job description

Great Ocean Road Coast and Parks Authority in Apollo Bay VIC is seeking a friendly Caravan Park Attendant to deliver high standards of customer service across Apollo Bay Recreation Reserve and Marengo Family Caravan Park. This casual role combines reception, cleaning, and grounds maintenance in a stunning coastal setting.

You will manage bookings, assist with maintenance, help with daily park operations, and work flexibly including weekends.