Coastal Caravan Park Host & Grounds Attendant

Great Ocean Road Coast and Parks Authority; Torquay; On-site; AUD 37,000 - 43,000; Part time

Job summary

The Great Ocean Road Coast and Parks Authority is seeking a motivated Caravan Park Attendant to join Torquay Foreshore Caravan Park. This hands-on role blends front-of-house service with cleaning, grounds maintenance and park upkeep to deliver a welcoming guest experience.

You'll work as part of a small team, assisting with bookings, information and guest queries, while maintaining cabins and facilities to a high standard and contributing to a safe, well-presented park.

Qualifications

• Customer service or front-of-house experience.
• Strong communication with diverse guests.
• Cleaning experience and high presentation standards.
• Grounds maintenance or gardening skills, or willingness to learn.
• Maintenance or handyman skills with safe tool use.
• Good organisational skills and ability to manage priorities.
• Team player with proactive problem-solving.

Responsibilities

• Deliver friendly customer service in person, on the phone or by email.
• Assist with bookings and guest enquiries using the reservation system.
• Provide information and resolve guest concerns promptly.
• Maintain high cleanliness across cabins, blocks, kitchens and facilities.
• Carry out grounds maintenance including mowing, pruning and mulching.
• Perform basic maintenance and handyman tasks in cabins.
• Support park presentation and safety through rubbish removal and inspections.
• Assist with stock handling, linen and other operational duties.
• Collaborate with Park Managers and team to deliver great guest experiences.

Skills

Customer service

Hospitality

Communication

Cleaning

Grounds maintenance

Handyman skills

Organisational skills

Teamwork

Education

First Aid Certificate

Tools

RMS booking system

Job description

The Great Ocean Road Coast and Parks Authority is seeking a motivated Caravan Park Attendant to join Torquay Foreshore Caravan Park. This hands-on role blends front-of-house service with cleaning, grounds maintenance and park upkeep to deliver a welcoming guest experience.

You'll work as part of a small team, assisting with bookings, information and guest queries, while maintaining cabins and facilities to a high standard and contributing to a safe, well-presented park.