Coastal Park Attendant – Front Desk & Grounds (Casual)

Great Ocean Road Coast and Parks Authority; Warrnambool; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible casual hours

Job summary

Great Ocean Road Coast and Parks Authority in Warrnambool, VIC, is seeking a casual Caravan Park Attendant to support operations at Apollo Bay Recreation Reserve and Marengo Family Caravan Park. The role combines front-of-house reception, cleaning, and grounds maintenance in an iconic coastal setting.

You will deliver high standards of customer service, manage bookings, maintain park grounds, and assist with basic maintenance.

Qualifications

• Customer service experience in hospitality, tourism, or retail.
• Strong communication skills and a friendly, proactive approach.
• Practical cleaning, grounds maintenance, or general maintenance skills.
• Ability to work independently and as part of a team.
• Good time management and problem-solving skills.
• Experience with RMS or similar booking systems (desirable).
• First Aid and safe handling/chemicals experience (desirable).

Responsibilities

• Provide friendly, professional customer service at reception and across both Parks
• Manage bookings and enquiries via phone, email, online systems (RMS) and in person
• Maintain park grounds through mowing, gardening, rubbish removal, and general upkeep
• Clean cabins, amenities, kitchens, and shared facilities to a high standard
• Assist with basic maintenance and handyman tasks, including minor repairs and use of tools
• Respond to guest requests and elevate issues as required
• Support the safe and efficient day-to-day running of the Parks

Skills

Customer service

Hospitality experience

Cleaning skills

Grounds maintenance

Teamwork

Time management

Tools

RMS

Job description

Great Ocean Road Coast and Parks Authority in Warrnambool, VIC, is seeking a casual Caravan Park Attendant to support operations at Apollo Bay Recreation Reserve and Marengo Family Caravan Park. The role combines front-of-house reception, cleaning, and grounds maintenance in an iconic coastal setting.

You will deliver high standards of customer service, manage bookings, maintain park grounds, and assist with basic maintenance.