Coastal Caravan Park Attendant – Guest Service & Grounds

Great Ocean Road Coast and Parks Authority; Torquay; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Flexible casual employment opportuntun

Job summary

Great Ocean Road Coast and Parks Authority (GORCAPA) is seeking a motivated Caravan Park Attendant to join the team at Torquay Foreshore Caravan Park. The role blends front-of-house service with cleaning, grounds maintenance and general park upkeep to ensure guest comfort and high standards.

As part of a close-knit team, you will assist guests, manage bookings, and help maintain facilities across cabins and communal areas.

Qualifications

• Experience in customer service or front-of-house roles.
• Strong communication and positive engagement with diverse visitors.
• Proven cleaning and presentation standards.
• Willingness to learn grounds and maintenance tasks.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver friendly and professional customer service to guests.
• Assist with bookings, reservations and guest enquiries using RMS or similar systems.
• Provide information to visitors and resolve concerns promptly.
• Maintain high cleanliness across cabins, amenities blocks, kitchens, offices and communal facilities.
• Carry out grounds maintenance including mowing, pruning, weeding, mulching, irrigation and landscaping.
• Perform basic maintenance and handyman tasks such as painting and minor carpentry.
• Support presentation and safety through rubbish removal, site inspections and upkeep.
• Assist with stock handling, linen management and other operational duties.
• Work with Park Managers and team to deliver exceptional guest experiences.

Skills

Customer service

Hospitality

Cleaning

Grounds maintenance

Communication

Teamwork

Problem solving

Education

First Aid Certificate

Tools

RMS booking system

Job description

Great Ocean Road Coast and Parks Authority (GORCAPA) is seeking a motivated Caravan Park Attendant to join the team at Torquay Foreshore Caravan Park. The role blends front-of-house service with cleaning, grounds maintenance and general park upkeep to ensure guest comfort and high standards.

As part of a close-knit team, you will assist guests, manage bookings, and help maintain facilities across cabins and communal areas.