CMDB Governance Analyst (ServiceNow) - Hybrid Sydney

Davidson; Sydney; Hybride; AUD 90 000 - 120 000; Temps partiel

Résumé du poste

Davidson is seeking a Configuration Analyst to enhance CMDB capabilities within a critical technology environment in Sydney. The role focuses on data quality, governance, and remediation to ensure CMDB remains the trusted source of truth for IT assets and services.

You will work with ITOM, asset managers, and service owners, delivering dashboards and reports, defining metrics, and supporting certification and attestation processes.

Qualifications

• Hands-on ServiceNow CMDB experience and CMDB processes.

Responsabilités

• Identify, analyse, and remediate CMDB data accuracy, completeness, and quality issues.

Connaissances

ServiceNow CMDB

ITIL knowledge

CMDB governance

Governance controls

Stakeholder management

Dashboards KPI reporting

Collaboration

Analytics problem solving

Outils

ServiceNow ITOM

Discovery

Description du poste

Davidson is seeking a Configuration Analyst to enhance CMDB capabilities within a critical technology environment in Sydney. The role focuses on data quality, governance, and remediation to ensure CMDB remains the trusted source of truth for IT assets and services.

You will work with ITOM, asset managers, and service owners, delivering dashboards and reports, defining metrics, and supporting certification and attestation processes.