Cloud & Compute Delivery Leader: Automation & Governance

Nec Australia Pty Ltd; Melbourne; On-site; AUD 180,000 - 230,000; Full time

Job summary

NEC Australia Pty Ltd is seeking an experienced Delivery Manager – Cloud & Compute to lead end-to-end delivery of managed technology services for enterprise and government customers. This senior role focuses on customer outcomes, service performance and governance across cloud, digital workplace and core infrastructure.

You will lead multidisciplinary teams, partner with architecture, security, networks and commercial teams, and drive standardisation, automation and continuous improvement across

Qualifications

• Extensive IT managed services and cloud/infra leadership experience.
• Strong stakeholder management and executive communication capabilities.
• Proven track record delivering complex managed services across enterprise/government.

Responsibilities

• Own end-to-end delivery outcomes across cloud, digital workplace and core infrastructure services.
• Ensure achievement of SLAs, KPIs and security obligations.
• Act as senior escalation point for operational, technical and service delivery issues.
• Lead technical managers and multidisciplinary teams across multiple customers and platforms.
• Build trusted relationships with customer executives and stakeholders.
• Oversee service transitions, onboarding and handover of platforms.
• Establish clear ownership, governance forums and operational controls.
• Drive platform modernisation, automation and cost-efficiency initiatives.
• Partner with architecture, security, networks, service management and commercial teams.
• Manage service profitability, budgets and workforce planning.
• Oversee lifecycle activities including capacity, patching and DR.

Skills

Leadership

Cloud & Compute

ITIL

Stakeholder management

Delivery management

Job description

NEC Australia Pty Ltd is seeking an experienced Delivery Manager – Cloud & Compute to lead end-to-end delivery of managed technology services for enterprise and government customers. This senior role focuses on customer outcomes, service performance and governance across cloud, digital workplace and core infrastructure.

You will lead multidisciplinary teams, partner with architecture, security, networks and commercial teams, and drive standardisation, automation and continuous improvement across