Cloud & Compute Delivery Leader

NEC Corporation

Adelaide

On-site

AUD 180,000 - 240,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

NEC Australia is seeking a Delivery Manager – Cloud & Compute to lead end-to-end delivery of managed technology services for enterprise and government customers. Based in Adelaide, you will manage multidisciplinary teams across cloud, digital workplace and core infrastructure services and partner with architecture, security, networks and commercial teams.

You will drive platform strategy, governance and customer delivery outcomes, with a focus on transition, automation, security uplift and

Qualifications

8+ years in IT managed services, infrastructure, cloud or leadership roles.
Experience leading multidisciplinary teams across cloud, digital workplace and core infrastructure.
Strong customer relationship and executive communication capability.
Experience managing complex managed services and governance.

Responsibilities

Own end-to-end delivery outcomes across cloud, digital workplace and core infrastructure services.
Ensure achievement of SLAs, KPIs, security obligations and customer satisfaction targets.
Act as senior escalation point for operational and service delivery issues.
Lead technical managers and multidisciplinary engineering teams across multiple customers.
Build trusted relationships with customer stakeholders and executives.
Oversee service transition, onboarding and handover of new platforms.
Establish service ownership, RACI models and governance forums.
Drive platform modernisation, automation, standardisation and cost efficiency.