Enterprise Cloud Delivery Lead - Agile Growth

NEC Corporation; Melbourne; Hybrid; AUD 150,000 - 180,000; Full time

Job summary

NEC Corporation in Melbourne seeks a Delivery Lead - Cloud Compute to take ownership of a key enterprise customer account. You will lead a team, drive agile delivery, and ensure services meet SLA/KPI targets while improving performance and customer outcomes.

Responsibilities include governance, stakeholder management, and data-driven improvement initiatives, with a focus on growth and value delivery for the customer.

Qualifications

• Experience leading service delivery or managed services teams in an enterprise IT environment.
• Proven ability to coach, manage performance, and develop workforce plans.
• Strong understanding of Agile delivery methodologies and backlog management.

Responsibilities

• Lead, coach, and develop a team of Cloud Compute professionals.
• Drive agile delivery practices including sprint planning and retrospectives.
• Monitor and improve service delivery performance against SLA/KPI commitments.
• Manage team capacity, workforce planning, rostering, and resource allocation.
• Build trusted relationships with customer stakeholders through governance meetings and reviews.
• Analyse operational data to identify trends and continuous improvement opportunities.
• Identify opportunities to enhance services and drive customer value.

Skills

People leadership

Agile delivery

Stakeholder management

Operational analytics

Education

Bachelor's degree in IT/CS

Tools

Jira

ServiceNow

Job description

NEC Corporation in Melbourne seeks a Delivery Lead - Cloud Compute to take ownership of a key enterprise customer account. You will lead a team, drive agile delivery, and ensure services meet SLA/KPI targets while improving performance and customer outcomes.

Responsibilities include governance, stakeholder management, and data-driven improvement initiatives, with a focus on growth and value delivery for the customer.