Client Success & Scheduling Admin (Full-Time)

Safeguard Pest Control; Sunshine Coast Regional; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Additional Birthday Leave

Résumé du poste

Safeguard Pest Control – Sunshine Coast QLD is seeking an Administration team member to support both residential and commercial pest control clients across the Sunshine Coast and Brisbane from our Baringa office. This full-time role runs 8:30am–5:00pm (training 7:30am–4:00pm) and offers a clear path for career progression with full training provided.

You will handle customer enquiries by phone, email and online, manage technician schedules in ServSuite, and assist with quotes and service

Qualifications

• Experience with scheduling or coordinating bookings is desirable.
• Excellent communication by phone, email and online.
• Attitude and willingness to learn are valued over experience.
• ServSuite experience is highly regarded but not required.
• Ability to stay calm and focused when busy.

Responsabilités

• Act as the first point of contact for residential and commercial customers via phone, email and online enquiries.
• Schedule and manage pest control services accurately within our CRM system.
• Assist with management of commercial client bookings and service schedules.
• Handle enquiries efficiently and provide clear, helpful solutions.
• Build strong relationships with customers and support ongoing service programs.
• Prepare quotes and receive full training in our systems and processes.

Connaissances

Scheduling

Communication

Outils

ServSuite

Description du poste

Safeguard Pest Control – Sunshine Coast QLD is seeking an Administration team member to support both residential and commercial pest control clients across the Sunshine Coast and Brisbane from our Baringa office. This full-time role runs 8:30am–5:00pm (training 7:30am–4:00pm) and offers a clear path for career progression with full training provided.

You will handle customer enquiries by phone, email and online, manage technician schedules in ServSuite, and assist with quotes and service