Client Success & Operations Coordinator

FUJIFILM Data Management Solutions; Adelaide; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Employee Assistant program

Novated Lease

Job summary

Fujifilm Data Management Solutions in Adelaide (Torrensville) seeks an experienced Account Coordinator to join the Sales and Customer Service team. You will interpret client briefs and prepare processing documentation in line with internal quality systems, generate client reporting, invoicing, stock management and other data to ensure client satisfaction.

The successful candidate will maintain client data across multiple systems, coordinate with account managers to forecast work, and produce

Qualifications

• Formal qualifications in Business or Administration are preferred.
• Experience in Print, Mailing or Advertising is advantageous.
• Able to interpret job briefs and prepare processing docs.

Responsibilities

• Processing of work in accordance with job instructions and requirements.
• Being flexible to provide support in all areas as required by the business in line with your skills.
• Maintenance of client data with a range of systems to ensure accuracy.
• Take job briefs from clients or internal account managers about work in progress and anticipated work to ensure client satisfaction.
• Ensure all job requirements, both regular and ad hoc are entered into the job control systems in a timely and accurate manner.
• Liaise with operations to ensure production of jobs align with client SLAs in relation to programming, print and mailing.
• Monitor stock levels and arrange stocktakes that are client specific.
• Prepare reports and reconciliations using internal systems as required.

Skills

Communication skills

MS Office proficiency

Attention to detail

Willingness to learn

Driver's licence

Team player

Education

Cert III/Cert IV in Business or Admin

Tools

MS Office Suite

Job description

Fujifilm Data Management Solutions in Adelaide (Torrensville) seeks an experienced Account Coordinator to join the Sales and Customer Service team. You will interpret client briefs and prepare processing documentation in line with internal quality systems, generate client reporting, invoicing, stock management and other data to ensure client satisfaction.

The successful candidate will maintain client data across multiple systems, coordinate with account managers to forecast work, and produce