Account Coordinator

FUJIFILM Data Management Solutions

Adelaide

On-site

AUD 45,000 - 60,000

Full time

3 hours ago
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Benefits offered by this job

Employee Assistant program
Novated Lease

Job summary

Fujifilm Data Management Solutions in Adelaide (Torrensville) seeks an experienced Account Coordinator to join the Sales and Customer Service team. You will interpret client briefs and prepare processing documentation in line with internal quality systems, generate client reporting, invoicing, stock management and other data to ensure client satisfaction.

The successful candidate will maintain client data across multiple systems, coordinate with account managers to forecast work, and produce

Qualifications

  • Formal qualifications in Business or Administration are preferred.
  • Experience in Print, Mailing or Advertising is advantageous.
  • Able to interpret job briefs and prepare processing docs.

Responsibilities

  • Processing of work in accordance with job instructions and requirements.
  • Being flexible to provide support in all areas as required by the business in line with your skills.
  • Maintenance of client data with a range of systems to ensure accuracy.
  • Take job briefs from clients or internal account managers about work in progress and anticipated work to ensure client satisfaction.
  • Ensure all job requirements, both regular and ad hoc are entered into the job control systems in a timely and accurate manner.
  • Liaise with operations to ensure production of jobs align with client SLAs in relation to programming, print and mailing.
  • Monitor stock levels and arrange stocktakes that are client specific.
  • Prepare reports and reconciliations using internal systems as required.

Skills

Communication skills
MS Office proficiency
Attention to detail
Willingness to learn
Driver's licence
Team player

Education

Cert III/Cert IV in Business or Admin

Tools

MS Office Suite

Job description

Fujifilm Data Management Solutions has been operating in Australia for over 35 years to deliver process outsourcing capabilities and customer communication solutions to Australia’s largest government organisations and private companies. Fujifilm Data Management Solutions is a group of people, from all over the world, brought together in common cause. We are an organisation with high ethical value, and the responsibility to act fairly both to other people and to society. For ourselves, we never forget we are pioneers, driven by passion and excitement.

About the Role

We currently have a vacancy for an experienced Account Coordinator as a member of the Sales and Customer Service team in Adelaide (Torrensville). In this role you will be responsible for Interpreting job briefs from clients and preparing processing documentation in accordance with internal quality system requirements. Generating client reporting, invoicing, stock management and other data to ensure client satisfaction.

Responsibilities
  • Processing of work in accordance with job instructions and requirements.
  • Being flexible to provide support in all areas as required by the business in line with your skills.
  • Maintenance of client data with a range of systems to ensure accuracy.
  • Take job briefs from clients or internal account managers about work in progress and anticipated work to ensure client satisfaction.
  • Ensure all job requirements, both regular and ad hoc are entered into the job control systems in a timely and accurate manner.
  • Liaise with operations to ensure production of jobs align with client SLAs in relation to programming, print and mailing.
  • Monitor stock levels and arrange stocktakes that are client specific.
  • Prepare reports and reconciliations using internal systems as required.
Qualifications
  • Formal qualifications in Business or Administration (Cert III or Cert IV) well regarded.
  • Industry and current system experience is advantageous.
  • Experience in Print, Mailing or Advertising highly regarded.
Required Skills
  • Excellent written and verbal communication skills.
  • Competent PC skills with intermediate MS Office (Word, Excel, PowerPoint, Outlook).
  • High attention to detail.
  • Willingness to learn and the ability to interpret and apply knowledge.
  • Must have current driver’s licence.
  • Enthusiastic, team player, willingness to learn.

In return we can offer you the opportunity to cross train and develop new skills if desired. We are a proactive organisation offering stability and excellent work company culture. Other benefits are:

  • Permanent full-time role
  • Access to Employee Assistant program
  • Access to Novated Lease
Equal Opportunity Statement

Fujifilm is an equal opportunity employer and encourages individuals of diverse backgrounds to apply, including but not limited to Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people in the LGBTI community and people living with a disability. Successful applicant must be legally entitled to work in Australia. Employment is dependent on an ATO Clearance and a national police criminal history check that is acceptable to Fujifilm.

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