Client Services Supervisor: Lead Efficient, Compliant Ops

Department of Justice; Geelong; On-site; AUD 90,000 - 120,000; Full time

Job summary

Department of Justice and Community Safety is seeking a Client Services Supervisor to support Corrections Victoria at Western Plains Correctional Centre. The role focuses on leading a team delivering essential services, with emphasis on compliance and prisoner rehabilitation. Strong computer skills and knowledge of Oracle/PIMS enhance performance.

The role is full-time, on site at Geelong, with responsibilities across multiple support functions to ensure efficient operations and safety.

Qualifications

• Exceptional computer skills to design electronic tools and improve processes.
• Experience or knowledge of Oracle financial system and PIMS is beneficial.

Responsibilities

• Monitor workload of the team to balance output and capacity.
• Provide leadership, mentoring, training and performance management to keep the team supported.
• Ensure procedures are compliant with legislation and conduct regular audits; oversee investigations of non-compliances and remedial actions.

Skills

Exceptional computer skills

Leadership

Mentoring

Training

Performance management

Tools

Oracle financial system

PIMS

Job description

Department of Justice and Community Safety is seeking a Client Services Supervisor to support Corrections Victoria at Western Plains Correctional Centre. The role focuses on leading a team delivering essential services, with emphasis on compliance and prisoner rehabilitation. Strong computer skills and knowledge of Oracle/PIMS enhance performance.

The role is full-time, on site at Geelong, with responsibilities across multiple support functions to ensure efficient operations and safety.