Client Services Support Officer — Corrections Centre

Department of Justice and Community Safety VIC; Geelong; On-site; AUD 62,000 - 80,000; Full time

Job summary

The Department of Justice and Community Safety VIC in Geelong is recruiting a client services support officer to provide essential services at Western Plains Correctional Centre. You will support people in custody, visitors and staff while keeping services safe, accurate and timely.

No specific qualifications are required for this role, but knowledge of relevant laws, policies and regulations is helpful. You should have strong computer skills and experience with Corrections Victoria systems such

Qualifications

• No specific qualification is required for this role.
• Knowledge of relevant laws, policies, procedures, guidelines and regulations.
• Strong computer skills and knowledge of Corrections Victoria systems.
• Understanding of stores, warehousing and occupational health and safety practices.

Responsibilities

• Maintain accurate prisoner property records, stores and prisoner finance records.
• Deliver mail and support safe, secure property processes.
• Coordinate internal transport and deliver nominated items across the prison.
• Provide helpful customer service to visitors, staff and people in custody.
• Process accounts, update records and collect information for basic reports.

Skills

Customer service

Computer skills

Stores and warehousing

Occupational health and safety

Tools

E Justice

PIMS

Oracle

Job description

The Department of Justice and Community Safety VIC in Geelong is recruiting a client services support officer to provide essential services at Western Plains Correctional Centre. You will support people in custody, visitors and staff while keeping services safe, accurate and timely.

No specific qualifications are required for this role, but knowledge of relevant laws, policies and regulations is helpful. You should have strong computer skills and experience with Corrections Victoria systems such