Client Services Supervisor: Corrections & Safety Impact

Department of Justice and Community Safety VIC; Geelong; Sur place; AUD 101 000 - 114 000; Plein temps

Résumé du poste

The Department of Justice and Community Safety VIC in Geelong is seeking a Supervisor, Client Services for Western Plains Correctional Centre. You will lead a team, monitor workload and capacity, and provide mentoring and performance management to ensure smooth operations.

You'll ensure procedures comply with legislative and organisational requirements, undertake audits, and drive improvements to data quality and process efficiency in Corrections Victoria, prioritising rehabilitation and safety.

Qualifications

• Exceptional computer skills with the ability to design electronic tools to gain efficiencies in processes, providing more accurate data and reducing duplication.
• Knowledge and experience in the use of Oracle financial system, PIMS and would be beneficial.

Responsabilités

• Monitor workload of team and individuals, understanding output and capacity.
• Provide leadership, mentoring, training, professional development and performance management to ensure team are well supported.
• Ensure all procedures and processes relevant to the team are compliant with legislative and organisational requirements including undertaking regular audits of operations and oversee accurate investigations of non-compliances managing the implementation of remedial actions.

Connaissances

Exceptional computer skills

Outils

Oracle financial system

PIMS

Description du poste

The Department of Justice and Community Safety VIC in Geelong is seeking a Supervisor, Client Services for Western Plains Correctional Centre. You will lead a team, monitor workload and capacity, and provide mentoring and performance management to ensure smooth operations.

You'll ensure procedures comply with legislative and organisational requirements, undertake audits, and drive improvements to data quality and process efficiency in Corrections Victoria, prioritising rehabilitation and safety.