Client Services Coordinator — Front Desk & Support

Relationships Australia; Darwin; Presencial; AUD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

5 weeks annual leave

PD funding

Wellbeing support

Salary packaging

Community impact

Resumo da oferta

Relationships Australia NT is seeking a Client Services Officer in Darwin to act as the friendly first point of contact, handling reception, phone inquiries and light administration.

In a busy front office, you will help clients access services, manage appointments, maintain records and handle confidential information with sensitivity and professionalism. The role supports managers and staff and offers meaningful community impact.

Qualificações

• Experience in administrative or client service support in a busy environment.
• Strong organizational skills with ability to prioritise deadlines.
• Confident and professional telephone manner and distress support.
• Ability to build positive relationships with clients and stakeholders.

Responsabilidades

• Provide welcoming reception and respond to calls.
• Explain services, fee structures and payment options.
• Coordinate appointments and maintain records.
• Handle sensitive information with care.
• Provide general admin support including minutes and spreadsheets.
• Support fee administration and follow up outstanding accounts.
• Follow front office procedures and update documentation.
• Assist with events and admin support to managers.

Conhecimentos

Verbal communication

Written communication

Microsoft Office

Client management systems

Descrição da oferta de emprego

Relationships Australia NT is seeking a Client Services Officer in Darwin to act as the friendly first point of contact, handling reception, phone inquiries and light administration.

In a busy front office, you will help clients access services, manage appointments, maintain records and handle confidential information with sensitivity and professionalism. The role supports managers and staff and offers meaningful community impact.