Client Services Coordinator

Rezonate Recruitment; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Genuine work-life balance

Long-term progression opportunities

Approachable partners and team

Job summary

An Australian recruitment agency is seeking a Recruitment Consultant located in Melbourne, Victoria. The ideal candidate will have at least 3 years of experience in client services or tax administration, along with XERO proficiency. Responsibilities include client relationship management, appointment coordination, and assisting with billing tasks. The role offers a genuine work-life balance and the opportunity for long-term career progression within the firm.

Qualifications

• Minimum 3 years’ experience in client services or tax administration.
• Proven experience in professional or financial services.
• Ability to work under deadlines.

Responsibilities

• Build strong client relationships via phone and email.
• Manage client appointments and onboarding.
• Assist with billing and invoicing tasks.
• Prepare lodgements and liaise with the ATO.
• Support induction of new team members.

Skills

Client services experience

XERO experience

Attention to detail

Verbal communication skills

Organizational skills

Multitasking abilities

Positive attitude

Tools

XERO

Job description

Recruitment Consultant at Rezonate Recruitment - Connecting talented Business Support Professionals with exceptional employers across Australia!

CLIENT SERVICES / TAX ADMINISTRATION POSITION - MULTIPLE LOCATIONS - ACCOUNTING INDUSTRY

Located in the heart of Melbourne's eastern suburbs, our client is searching for an administrator/client services with a positive can-do attitude and previous experience in an accounting administrative role to join their team!

Direct message the job poster from Rezonate Recruitment.

Base pay range

A$65,000.00/yr - A$85,000.00/yr

The Role

• Build strong client relationships via phone & email, occasionally join client meetings.
• Appointment management with clients as well as client onboarding, off‑boarding and maintaining database.
• Set up new companies and trustees associated with ABN/TFN/GST etc.
• Assist with billing/invoicing, including WIP monitoring and invoice drafting.
• Lodgements, including income tax, activity statement and payroll tax.
• Liaise with the ATO to organise lodgement deferrals, payment arrangements, penalty and interest remissions.
• Prepare ASIC annual review mail‑out and monitor due dates & reminders.
• Support induction of new team members and team processes.
• Handle general ad‑hoc tasks and projects.

The Candidate

• 3 years’ experience in a client services, tax administration or reception role within professional or financial services.
• XERO experience is favourable.
• Excellent attention to detail, great verbal and communication skills – dealing with various parties and stakeholders.
• Very organised and a great multitasker.
• Positive attitude – "no task is too small or big".
• Enthusiastic individual who works well with deadlines.

The Reward

• Genuine work‑life balance.
• The chance to take the next step in your accounting administration career.
• Ability to have your voice heard – very approachable partners and wider team who listen and welcome new ideas.
• Long‑term progression within the firm.

HOW TO APPLY

If this sounds like you then please APPLY NOW.

Contact Mai Thwaites for further information at [e-mail] or call 0421 928 007.

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Location: Melbourne, Victoria, Australia.