Client Services Administrator

Rezonate Recruitment; City of Brisbane; On-site; AUD 67,500 - 82,500; Full time

Benefits offered by this job

Career development and progression opportunities

Supportive and collaborative team culture

Exposure to a broad range of responsibilities

Job summary

Rezonate Recruitment is seeking a full-time Administrator Public Practice Accounting in Brisbane CBD. This role involves providing comprehensive administrative support, coordinating client documentation, and ensuring efficient office operations. The ideal candidate will have experience in administration or client services, be highly organized, possess excellent communication skills, and demonstrate a client-focused approach. The position offers a supportive team culture and opportunities for career development.

Qualifications

• Previous experience within administration, client services, or professional services.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• A proactive attitude with a willingness to learn and grow.

Responsibilities

• Provide administrative support to senior stakeholders and client service teams.
• Coordinate client documentation, correspondence, and file management.
• Assist with ATO-related administration, lodgements, and compliance tasks.
• Liaise with clients and external stakeholders.

Skills

Organisational skills

Time-management skills

Communication skills

Client-focused approach

Problem-solving skills

Tools

Microsoft Office

Client management systems

Job description

Administrator Public Practice Accounting | Brisbane CBD | $75k+

Are you an organised, proactive, and people-focused professional looking to grow your career within a professional services environment?

An established and growing professional services firm is seeking a Client Services & Administration Coordinator to join their team in a full-time capacity.

This is a varied and fast-paced role supporting senior stakeholders and client service teams, while ensuring the smooth day-to-day operation of the office and delivering a high standard of client care.

About the Role

This position will see you acting as a key support across administration, client services, and office coordination. You will work closely with internal teams, clients, and external stakeholders to ensure workflows are managed efficiently and deadlines are met.

Key Responsibilities

• Provide administrative support to senior stakeholders and client service teams
• Coordinate client documentation, correspondence, and file management
• Assist with ATO-related administration, lodgements, and compliance tasks
• Liaise with clients and external stakeholders
• Prepare reports, official correspondence, and meeting documentation
• Coordinate meeting rooms and ensure office facilities are maintained to a professional standard
• Support general office administration including scanning, filing, mail handling, reception support, and ad hoc tasks
• Maintain accurate client records and monitor workflow deadlinesWork collaboratively with internal and offshore support teams to ensure efficient service delivery

About You

You are highly organised, detail-oriented, and thrive in a busy professional environment. You enjoy supporting others, building strong relationships, and take pride in delivering exceptional client service.

Qualifications

• Previous experience within administration, client services, or professional services
• Strong organisational and time-management skills
• Excellent written and verbal communication skills
• A professional and client-focused approach
• Confidence using Microsoft Office and client management systems
• The ability to manage competing priorities and meet deadlines
• A proactive attitude with a willingness to learn and grow
• Strong problem-solving skills and a team-focused mindset

Benefits

• Career development and progression opportunities
• Supportive and collaborative team culture
• Exposure to a broad range of client service and administrative responsibilities
• A stable and long-term career opportunity within a professional environment

If you are looking to take the next step in your administration or client services career, I would love to hear from you.