Client Service Coordinator/Administrator

Nexia Australia; City of Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible/hybrid working

Structured career pathways

Ongoing learning and development

Team awards and gifts

Retail discounts

Flu vaccines

Parental leave

Employee assistance programs

Job summary

Nexia Australia is a leading Chartered Accounting and consultancy firm with a Melbourne CBD office. The Client Service Coordinator/Administrator role supports tax administration processes and provides essential admin support to the Business Advisory and Shared Services teams.

As part of the Shared Services group, you will cover reception relief, assist Corporate Secretarial duties, and maintain client databases while working in a flexible/hybrid environment that fosters learning and career

Qualifications

• Minimum 12 months experience in a public practice/accounting firm environment.
• Familiarity with tax administration processes and dealing with the ATO.
• Experience in a front of house/Reception role advantageous.

Responsibilities

• Undertake tax administration processes (collations, NOAs, lodgements, etc) and provide admin support to the Business Advisory and Shared Services teams.
• Serve as go-to person for reception relief and overflow support to Executive Assistants including Corporate Secretarial duties and client database maintenance.
• Communicate with the ATO/ASIC as required.

Skills

Communication

Organization

Time management

Tech-savvy

MS Office

Front of house

Tools

APS

ATO Portal

Cloud accounting systems

Job description

Great opportunity to develop your career in business support/administration with a Global Top 8 accounting and consultancy firm!

03rd September, 2026

Working at Nexia Melbourne provides you with the opportunity to work across a broad range of tasks servicing our diverse client portfolio, structured learning opportunities, and plenty of team interaction to help you develop a rewarding career in Business Support/Administration.

Who are we?

Nexia Australia is a leading Chartered Accounting (CA) and consultancy firm in Australia and New Zealand. With global links to Nexia International, the Nexia group is ranked 8th globally with over 34,500 team members worldwide. We aspire to provide exceptional service to our clients and work as an integrated firm whereTeamwork, Trust, and Commitmentare our core values ensuring success for our clients and our people.

We provide a full-service solution to a diverse range of clients from large corporate organisations to privately-owned businesses as well as high net worth individuals. Our Services include Audit and Assurance; Corporate Advisory; Business Advisory; Taxation Consulting; Superannuation; Financial Planning and Wealth Management. The Melbourne office is based in Melbourne's CBD with 16 Partners and 75 team members.

By choosing Nexia, you can be confident you are getting thesupport,developmentopportunities, andhands-on experiencenecessary tobuild and sustain a successful career, all while having fun and building relationships.

• Flexible/hybrid working options;
• Structured career pathways and planning;
• Ongoing learning and development opportunities;
• Rewards for your commitment with monthly team awards and work anniversary gifts;
• A great range of benefits and discounts from leading retailers;
• Firm-funded flu vaccines;
• Generous paid parental leave; and
• Employee assistance programs for you and your family.

About the Role

The Client Service Coordinator/Administrator will be responsible for undertaking tax administration processes (collations, NOAs, lodgements, etc) and providing administrative support to the Business Advisory and Shared Services teams. As a key member of the Shared Services team, you will be the go-to person for reception relief, providing overflow support to the Executive Assistants including Corporate Secretarial duties, client database maintenance, and speaking to the ATO/ASIC as required. For the right candidate, this is a great opportunity that provides a structured career path and plenty of cross-skilling!

Selection Criteria

• Minimum 12 months experience in a public practice/accounting firm environment with an interest in building a career in business administration;
• Process-oriented with a continuous improvement mindset;
• Familiarity with tax administration processes and dealing with the ATO;
• Experience in a front of house/Reception role (answering and directing calls, greeting clients, etc) advantageous;
• A positive, can-do, and hard-working attitude;
• Great organisational and time management skills;
• Strong communicator who can express themselves confidently in writing and verbally;
• Tech-savvy and able to pick up new systems quickly (APS, ATO Portal, cloud accounting systems beneficial);
• Experienced in MS Suite (Outlook, Excel, PowerPoint, Word);
• Successful candidates will be required to complete an online general ability assessment and National Police Check.

Candidates must have full Australian working rights to apply. Agencies need not apply.