Client Services & Administrative Assistant

Liberty Community.org.au; Gold Coast City; Presencial; AUD 52.000 - 66.000; Jornada completa

Descripción de la vacante

Liberty Community Connect is seeking an Administration/Reception role to support the Services Admin Supervisor and Liberty’s team. You will greet staff, volunteers, clients and visitors, answer calls, process mail, draft correspondence, and assist with banking and reimbursements.

You will maintain records, stationery, and client birthday lists, while providing courteous service and strong communication with staff, clients and stakeholders.

Formación

• Demonstrated high level of customer service skills.
• Strong written and spoken communication abilities.
• Proficient with MS365 and able to learn organisation-specific programs.

Responsabilidades

• Provide efficient, welcoming reception for staff, volunteers, clients and visitors.
• Monitor emails and mail; prepare and send outgoing mail via Australia Post.
• Draft correspondence and prepare bulk mailouts including labels and envelopes.
• Assist in financial administration including banking, fee collection and reimbursements.
• Maintain birthday lists and send cards to clients, staff and volunteers.
• Monitor stationery and supplies; ensure adequate stock.
• Undertake filing, records management and archiving of documents.
• Photocopying, scanning and basic equipment maintenance.
• Establish and maintain professional relationships with clients and contacts.
• Liaise with clients, carers, volunteers and management to support Liberty activities.

Conocimientos

Customer service

Communication

Typing

Office admin

Educación

Administration certificate/qualifications

Herramientas

MS365

MYOB

Descripción del empleo

Liberty Community Connect is seeking an Administration/Reception role to support the Services Admin Supervisor and Liberty’s team. You will greet staff, volunteers, clients and visitors, answer calls, process mail, draft correspondence, and assist with banking and reimbursements.

You will maintain records, stationery, and client birthday lists, while providing courteous service and strong communication with staff, clients and stakeholders.