Client Service & Admin Intern

Guidepoint; Sydney; On-site; AUD 43,000 - 61,000; Full time

Job summary

Synergie Australia is seeking a Customer Service / Internal Officer for their client in Campbelltown. The role involves handling customer enquiries via phone, email, and in person, accurate order processing, and sales support for the external team.

A strong focus on timely communication and customer satisfaction is essential. Ideal candidates will have 3+ years in customer service/internal sales, Excel proficiency, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in a customer service/internal sales role.
• Strong attention to detail and team-oriented mindset.
• Excellent communication skills, both written and verbal.

Responsibilities

• Respond to phone, email, and in-person customer enquiries.
• Accurate order entry, purchase orders and data processing.
• Provide sales and administrative support for the external sales team.
• Assist walk-in customers at the trade counter.
• Ensure high level customer satisfaction through timely communication and follow-up.

Skills

Customer service

Data entry

Sales support

MS Office

SAP experience

Tools

SAP

Job description

Synergie Australia is seeking a Customer Service / Internal Officer for their client in Campbelltown. The role involves handling customer enquiries via phone, email, and in person, accurate order processing, and sales support for the external team.

A strong focus on timely communication and customer satisfaction is essential. Ideal candidates will have 3+ years in customer service/internal sales, Excel proficiency, and the ability to multitask in a fast-paced environment.