Client Liaison | Residential Construction

Lindon Homes; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package based on 경험

Supportive team environment

Long-term career opportunities

Variety and responsibility in your rol

Opportunity to deliver exceptional on-

Job summary

Lindon Homes, a Brisbane-based custom home builder with 35+ years of experience, is seeking a highly organised Client Liaison. The role centers on coordinating between clients, the office, consultants, suppliers and site supervisors to guide clients from engagement through handover.

Ideal candidates enjoy building relationships, coordinating multiple moving parts, and delivering exceptional client service with strong communication and attention to detail.

Qualifications

• Experience in residential construction or project coordination.
• Exceptional organisational and time-management abilities.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Coordinate meetings and appointments with clients.
• Attend meetings and prepare detailed meeting notes and action items.
• Maintain regular communication with clients throughout their project.
• Track client decisions, approvals and outstanding items.
• Respond to client enquiries and ensure timely follow-up.
• Liaise with suppliers, consultants and subcontractors.
• Maintain accurate project records and documentation.
• Monitor project progress and assist with workflow management.

Skills

Residential construction

Project coordination

Client liaison

Organisational skills

Written communication

Verbal communication

Attention to detail

Multitasking

Stakeholder communication

Job description

Lindon Homes is an award-winning custom home builder with more than 35 years of experience delivering high-quality homes across Brisbane.

We pride ourselves on providing exceptional service and communication throughout the entire building journey, creating homes that are tailored to each client's unique lifestyle and vision.

About the Role

We are seeking a highly organised and proactive Client Liaison to become a key member of our team.

This role is ideal for someone who enjoys working with people, thrives on organisation and takes pride in providing exceptional customer service.

You will act as a central point of coordination between our clients, office team, consultants, suppliers and site supervisors, helping guide clients through every stage of their journey from initial engagement through to handover.

We are looking for someone who genuinely enjoys building relationships, coordinating multiple moving parts and ensuring our clients feel supported throughout the process.

Key Responsibilities

Client & Project Coordination

• Coordinate meetings and appointments with clients
• Attend meetings and prepare detailed meeting notes and action items
• Maintain regular communication with clients throughout their project
• Track client decisions, approvals and outstanding items
• Respond to client enquiries and ensure timely follow-up
• Liaise with suppliers, consultants and subcontractors
• Maintain accurate project records and documentation
• Monitor project progress and assist with workflow management

Contract Administration

• Assist in the preparation and signing of HIA building contracts and supporting documentation
• Coordinate contract inclusions, specifications, allowances and special conditions
• Ensure all required client information is obtained prior to contract preparation
• Variation preparation and administration throughout the project lifecycle

Team Support

• Support estimating, production and site teams
• Follow up outstanding information and approvals
• Ensure information is communicated effectively across the business
• Assist with continuous improvement of systems and processes

About You

You will ideally have:

• Experience in residential construction, project coordination or client liaison
• Exceptional organisational skills
• Strong written and verbal communication abilities
• Excellent attention to detail
• The ability to manage multiple projects simultaneously
• Confidence communicating with clients, suppliers and consultants
• Building industry experience is essential

What We Offer

• Work with an established and respected custom home builder
• Supportive team environment
• Long-term career opportunities
• Variety and responsibility in your role
• Opportunity to play a genuine part in delivering exceptional client experiences
• Competitive salary package based on experience