Construction Administrator

Core Talent; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Core Talent is seeking a warm, personable and highly organised professional to join our luxury residential home builder client in Capalaba, Brisbane. You will be the primary point of contact for homeowners, coordinating busy project schedules and liaising with designers and internal teams to ensure a seamless building journey.

This full-time, office-based role requires strong communication, exceptional organisational skills and a customer-first approach to deliver an outstanding client

Qualifications

• Experience in residential construction or building administration is preferred.
• Excellent communication and client-facing skills.
• Ability to manage multiple projects with attention to detail.

Responsibilities

• Act as the main client contact throughout the pre-construction and building process.
• Manage communication across approximately 15 residential projects.
• Coordinate and schedule appointments with designers and consultants.
• Provide regular updates to homeowners on progress, timelines and milestones.
• Liaise with Operations Manager and Site Managers for project updates.
• Respond promptly and professionally to client enquiries.
• Maintain accurate records of appointments and communications.
• Coordinate information between clients and internal teams to keep projects on track.
• Deliver a premium customer experience at every stage of the building journey.

Skills

Customer service

Communication

Organisational skills

Job description

The Company

Our client is a luxury residential home builder based in Capalaba, specialising in high-quality homes and delivering a personalised building experience.

With a strong focus on customer service and client relationships, they are looking for a warm, personable and highly organised individual to join their team and support homeowners throughout their building journey.

About the Role

Reporting to the Operations Manager, this is a permanent, full-time, office-based opportunity where you will act as the primary point of contact for clients throughout their home-building journey.

You will manage communication across approximately 15 residential projects at a time, coordinating appointments, providing regular project updates and working closely with internal construction teams to ensure a seamless client experience.

This role is ideal for someone who genuinely enjoys building relationships, thrives in a busy environment and takes pride in delivering exceptional customer service.

Key Responsibilities

• Act as the main point of contact for clients throughout the pre-construction and building process
• Manage client communication across approximately 15 residential projects
• Coordinate and schedule appointments with designers and relevant consultants
• Provide regular updates to homeowners regarding construction progress, timelines and milestones
• Liaise closely with the Operations Manager and Site Managers to obtain project updates
• Respond to client enquiries promptly and professionally
• Maintain accurate records of appointments, client communication and project updatesCoordinate information between clients and internal teams to ensure projects progress smoothly
• Deliver a premium customer experience throughout every stage of the building journey

About You

To be successful in this role, you will ideally have:

• Previous experience in residential construction, pre-site coordination, building administration or a similar customer-focused role
• A warm, bubbly and approachable personality with a genuine passion for customer service
• Strong communication and relationship-building skills
• Excellent organisational skills and the ability to manage multiple projects simultaneously
• Confidence liaising with homeowners, construction teams and management
• High attention to detail and the ability to prioritise competing deadlines
• Professional presentation and a client-first approach
• A proactive, positive attitude and ability to work both independently and within a team