Client Growth Partner, Commercial

Nexon Asia Pacific; Brisbane; On-site; AUD 130,000 - 180,000; Full time

Job summary

Nexon Asia Pacific in Australia seeks a Commercial Client Partner to own the client relationship for the life of the account. From onboarding onward the Client Partner is accountable for adoption, health, renewal and growth, where net revenue retention is won or lost and where the installed base becomes the engine for expansion.

You will drive MEDDPICC qualification, secure renewals, orchestrate delivery with product and delivery teams, and unlock co-sell opportunities with partners to

Qualifications

• Proven account ownership with retention and expansion track record.
• Executive relationship depth and trusted advisor credibility.
• Commercial acumen to build expansion cases and negotiate renewals.

Responsibilities

• Own the relationship. Be the trusted commercial point of contact for the executive sponsor and the buying group across the account lifecycle.
• Drive net revenue retention. Protect the base through adoption and value realisation and grow it through structured expansion.
• Run the growth motion. Anchor expansion in the QBR and map whitespace across Advisory and MSP services.
• Run disciplined qualification. Apply MEDDPICC on every large pursuit. Kill weak deals early and protect time for the ones that can close.
• Secure renewals early. Manage the renewal calendar, surface risk ahead of time, and negotiate multi-year continuation.
• Leverage partners. Build relationships with strategic vendors and technology partners to unlock co sell, funding programs and customer events.
• Orchestrate delivery. Coordinate service, delivery and product teams so the client experiences one Nexon, and so delivery health carries through to satisfaction, retention and growth.
• Grow products per logo. Lift attach over the life of the account so each client deepens across the portfolio.
• Forecast and keep the record honest. Maintain activity, opportunities and account plans accurately in the system of record, and forecast revenue, pipeline and account growth with a high degree of accuracy.

Skills

Account ownership

Executive relationships

Commercial acumen

Forecasting revenue

Negotiation

Tools

MEDDPICC

Job description

Nexon Asia Pacific in Australia seeks a Commercial Client Partner to own the client relationship for the life of the account. From onboarding onward the Client Partner is accountable for adoption, health, renewal and growth, where net revenue retention is won or lost and where the installed base becomes the engine for expansion.

You will drive MEDDPICC qualification, secure renewals, orchestrate delivery with product and delivery teams, and unlock co-sell opportunities with partners to