Tech Account Growth Consultant

NCS; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

NCS Australia is seeking a commercially driven Client Service Consultant to grow and manage a portfolio of emerging accounts, uncover new opportunities, and support revenue growth through proactive client engagement, account expansion, and solution-based consulting. If you thrive in a fast-paced environment and enjoy creating value for clients, we'd love to hear from you.

In this role you will build relationships, collaborate with talent, capability, product and delivery teams, and manage

Qualifications

• University degree or equivalent experience.
• 3–5 years in technology services sales, account management or related client-facing roles.
• Strong relationship management and stakeholder engagement.
• Able to perform in a high-volume, fast-paced environment.
• Understanding of talent supply, demand forecasting and market rates.
• Excellent communication, presentation and influencing skills.
• Energetic, self-motivated and proactive in client engagement.
• Committed to delivering commercial outcomes and growth.

Responsibilities

• Build and grow relationships across a portfolio of client accounts, identifying and qualifying new opportunities.
• Drive account expansion through renewals, engagement extensions, and reactivation of dormant clients.
• Act as the primary client contact, ensuring responsive support and high levels of client satisfaction.
• Collaborate with talent, capability, product and delivery teams to align client needs with the right solutions and resources.
• Generate and manage pipeline activity, maintaining CRM records, forecasts and opportunity plans.
• Support proposals, pricing and commercial activities while protecting revenue and margin outcomes.
• Identify risks, coordinate delivery outcomes and achieve portfolio revenue, growth and sold margin targets.

Skills

Relationship management

Stakeholder engagement

High-volume environments

Talent forecasting

Communication skills

Proactive mindset

Growth and commercial focus

Education

University degree

Tools

CRM software

Job description

NCS Australia is seeking a commercially driven Client Service Consultant to grow and manage a portfolio of emerging accounts, uncover new opportunities, and support revenue growth through proactive client engagement, account expansion, and solution-based consulting. If you thrive in a fast-paced environment and enjoy creating value for clients, we'd love to hear from you.

In this role you will build relationships, collaborate with talent, capability, product and delivery teams, and manage