Client-Focused Front Desk & Admin Support

Pacifica Chartered Accountants; Cairns Regional; On-site; AUD 50,000 - 60,000; Full time

Job summary

Pacifica Chartered Accountants in Cairns North QLD is seeking a Receptionist to be the heartbeat of our office, supporting our team of accountants and advisors with front-office operations, scheduling, and client documentation.

You will greet clients, answer calls with professionalism, coordinate appointments, manage calendars, and assist with accurate data entry. Our collaborative, inclusive firm values reliability, a positive attitude, and a willingness to learn.

Qualifications

• Excellent communication and a friendly, professional manner.
• Strong organisational skills and attention to accuracy.
• Reliable, punctual with a proactive mindset.
• Willingness to learn and adapt to our software.

Responsibilities

• Greet clients warmly and manage incoming calls.
• Coordinate appointments and maintain team calendars.
• Assist with data entry, file management, and documents.
• Provide administrative support to ensure smooth operations.

Skills

Communication

Attention to detail

Reliability & proactiveness

Tech-savvy basics

Customer service experience

Job description

Pacifica Chartered Accountants in Cairns North QLD is seeking a Receptionist to be the heartbeat of our office, supporting our team of accountants and advisors with front-office operations, scheduling, and client documentation.

You will greet clients, answer calls with professionalism, coordinate appointments, manage calendars, and assist with accurate data entry. Our collaborative, inclusive firm values reliability, a positive attitude, and a willingness to learn.