Client-Facing Recruitment Account Manager

Cogent Resources; City of Parramatta; On-site; AUD 85,000 - 110,000; Full time

Job summary

Cogent Resources in Australia is seeking a dedicated Account Manager to maintain client accounts and act as the main contact for our clients. The role requires strong customer service, energy, and a professional approach to representing our brand.

You will source candidates, coordinate timesheets, manage client communications, and drive the end-to-end recruitment process, including interviews and offers. A reliable vehicle is preferred for site visits, and after-hours availability is required.

Qualifications

• Experience in recruitment or service delivery for clients.
• Willingness to work after-hours as part of a team.
• Excellent organizational skills and attention to detail.
• Proven track record of meeting quotas and receiving favorable client feedback.

Responsibilities

• Source and recruit candidates for placements; liaise with the recruitment team.
• Manage timeclocks and timesheets for client accounts.
• Be the primary contact for client concerns and needs.
• Manage call and site-visit cycles for customer accounts; vehicle preferred.
• Update clients on staff supply and business requirements.
• Prepare candidate presentations, gather feedback, arrange interviews, and finalize offers.

Skills

Recruitment background

After-hours support

Organization

Attention to detail

Tools

Excel

Job description

Cogent Resources in Australia is seeking a dedicated Account Manager to maintain client accounts and act as the main contact for our clients. The role requires strong customer service, energy, and a professional approach to representing our brand.

You will source candidates, coordinate timesheets, manage client communications, and drive the end-to-end recruitment process, including interviews and offers. A reliable vehicle is preferred for site visits, and after-hours availability is required.