Account Manager

Staff Australia; Sydney; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Generous commission and performancebon

Comprehensive training and development

Modern tools and systems

Supportive, people-focused team

Career progression

Job summary

Staff Australia is expanding and seeking a dedicated Account Manager/BDM to support and grow our client accounts across the Western Sydney region. You will build strong relationships, understand workforce needs, and deliver tailored recruitment solutions while maintaining service excellence.

This role focuses on managing existing accounts, identifying opportunities, and maintaining CRM records, with hybrid onsite/remote work options and a culture of development and collaboration.

Qualifications

• Previous account management or sales experience required.
• Enthusiasm and willingness to learn is key.
• A valid driver's licence and own reliable vehicle.
• Flexibility with working hours to accommodate clients.
• Strong communication and interpersonal skills.
• Ability to manage high-volume accounts and achieve targets.
• Collaborative, team-focused mindset.
• Enjoy meeting people on the road and building relationships.

Responsibilities

• Manage and grow a portfolio of long-term client accounts with exceptional service delivery.
• Partner with clients to understand workforce needs, forecast labour requirements and deliver tailored recruitment solutions.
• Conduct client inductions, site visits, toolbox talks and workforce planning meetings to maintain service quality.
• Prepare proposals, negotiate agreements and monitor performance.
• Proactively identify and develop new business opportunities with existing and prospective clients.
• Maintain accurate CRM records and ensure compliance with company policies.

Skills

Account management

Sales experience

Communication skills

Interpersonal skills

Targets & results orientation

Willingness to travel

Driver's licence

Job description

At Staff Australia, we are more than a recruitment company - we are a team of passionate people who genuinely care about the work we do and the relationships we build. For over 26 years, we've proudly supported businesses across Australia by connecting great people with great opportunities and behind every success story is our dedicated team, united by our values of respect, collaboration, and excellence.

When you join us, you become part of a workplace where your ideas are valued, your growth is supported, and your achievements are celebrated. We believe in empowering our people with the tools, training, and guidance they need to thrive - whether you're experienced or just starting out. Our culture is built on open communication, real teamwork, and a shared commitment to delivering outstanding results.

About the opportunity

As our organisation continues to expand, we are seeking a dedicated and energetic Account Manager/BDM to support and grow our client accounts across the Western Sydney region. This role focuses on building strong client relationships, ensuring operational excellence, driving growth and building your own network within the industry.

As a key member of our team, your main responsibilities will include:

• Managing and growing a portfolio of long-term existing client accounts, ensuring exceptional service delivery
• Partner closely with clients to understand workforce needs, forecast labour requirements and deliver tailored recruitment solutions
• Conduct regular client inductions, site visits, toolboxes and workforce planning meetings to maintain service quality, address challenges and strengthen partnerships
• Prepare proposals, negotiate agreements and monitor performance
• Proactively identify and develop new business opportunities with existing and prospective clients
• Maintain accurate records in CRM and ensure compliance with company policies

About You

To be successful in this opportunity, you will bring:

• Previous account management or sales experience
• Previous recruitment experience is an advantage but not essential - enthusiasm and willingness to learn is key
• A valid driver's licence and own reliable vehicle
• Flexibility with working hours to accommodate clients and business needs
• A passion for operational excellence and delivering high quality client service
• Strong communication and interpersonal skills
• Ability to manage high-volume accounts and consistently achieve targets
• A collaborative, team focused mindset
• Love to be on the road meeting people and building relationships
• High attention to detail

Why you'll love working with us

Joining Staff Australia means becoming part of one of Australia's most respected and successful recruitment organisations - a place where your contribution genuinely makes an impact and your success is celebrated.

• Competitive salary package (dependent on experience)
• Hybrid working / onsite and WFH opportunities
• Generous commission and performance bonuses
• Comprehensive training and ongoing professional development
• A supportive, people-focused team environment backed by strong leadership and a culture that values collaboration and respect
• Modern tools, resources and systems to help you deliver