Client-Facing Administrator | Office Ops, Professional Services

Recruit Collective; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Our client, a well-established accounting and advisory practice based in Bundall on the Gold Coast, is seeking an Administrator to join a busy professional services team. You will support office operations, work with accountants, and interact with clients over the phone and in person, acting as the friendly face of the business.

The role offers a balance of autonomy and teamwork, requiring strong organisational skills, initiative, and excellent communication in a professional environment.

Qualifications

• Previous experience in an administration, reception, or office support role.
• Strong initiative and the ability to work independently.
• Excellent communication and interpersonal skills.
• Professional and personable presentation.
• Strong organisational skills and attention to detail.

Responsibilities

• Supporting the day-to-day operations of a busy office.
• Providing administrative support to accountants and the wider team.
• Managing incoming phone calls, emails, and client enquiries.
• Welcoming and assisting clients both over the phone and face-to-face.
• Maintaining office documentation, records, and filing systems.
• Coordinating general office administration tasks.
• Managing multiple priorities and ensuring tasks are completed efficiently.
• Contributing to a positive and collaborative team environment.

Skills

Administration

Reception

Office support

Communication

Organisational skills

Job description

Our client, a well-established accounting and advisory practice based in Bundall on the Gold Coast, is seeking an Administrator to join a busy professional services team. You will support office operations, work with accountants, and interact with clients over the phone and in person, acting as the friendly face of the business.

The role offers a balance of autonomy and teamwork, requiring strong organisational skills, initiative, and excellent communication in a professional environment.