Client Experience & Operations Coordinator - 4‑Day Week

Indepth Accounting; Sunshine Coast Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

4-day work week

5 weeks' annual leave

Monthly team lunches

Supportive and collaborative team

Professional development opportunities

Modern, cloud-based systems

Job summary

Indepth Accounting on the Sunshine Coast is seeking a Client Services & Administration Coordinator to be the heart of the client experience. You’ll be the first contact for clients, ensuring a welcoming, professional and seamless engagement from day one.

You'll coordinate communications, manage administrative processes, support workflow management, and collaborate with accountants to keep operations running smoothly, while thriving in a role that values relationships and organisation.

Qualifications

• Previous experience in administration, client services, office coordination or a similar role.
• Strong written and verbal communication skills.
• Exceptional organisational skills and attention to detail.
• A proactive, solutions-focused approach.
• Confidence managing competing priorities and deadlines.
• Strong technology skills and experience using Microsoft 365.
• Experience in an accounting, professional services or business environment will be highly regarded.
• A genuine passion for helping people and delivering excellent service.

Responsibilities

• Be the first point of contact for clients, delivering a welcoming, professional experience.
• Coordinate client communications and manage administrative processes.
• Support workflow management and liaise with accountants and advisors to keep operations running smoothly.
• Help keep operations running smoothly and deliver exceptional service.

Skills

Client communication

Organisational skills

Problem solving

Proactive solutions

Attention to detail

Time management

Tools

Microsoft 365

Job description

Indepth Accounting on the Sunshine Coast is seeking a Client Services & Administration Coordinator to be the heart of the client experience. You’ll be the first contact for clients, ensuring a welcoming, professional and seamless engagement from day one.

You'll coordinate communications, manage administrative processes, support workflow management, and collaborate with accountants to keep operations running smoothly, while thriving in a role that values relationships and organisation.