Client Services Coordinator

The Andersen Partnership; City of Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Quarterly celebrations

Melbourne Cup lunches

Regular team dinners

Job summary

A leading Chartered Accounting firm in Brisbane seeks a dedicated professional to serve as a main point of contact for clients. In this role, you will manage engagement letters and assist with compliance, providing essential support to accountants. The firm prides itself on its supportive culture, offering employees pathways for growth, hybrid work options, and regular team celebrations. Ideal candidates value collaboration and have experience in public practice, understanding the tax and compliance lifecycle.

Qualifications

• Experience working in a public practice environment.
• Ability to handle client engagement letters and ASIC compliance.
• Willingness to support accountants with tax returns and BAS collation.

Responsibilities

• Act as a main point of contact for a diverse client base.
• Handle workflow including engagement letters and compliance.
• Support accountants with tax returns and ATO portal management.

Skills

Experience in public practice

Understanding of tax and compliance lifecycle

Client communication

BAS collation

ATO portal management

Engagement letters

Job description

This is a leading Brisbane based Chartered Accounting firm that actually walks the talk when it comes to culture. They have managed to maintain a welcoming, collaborative environment even through a major merger a few years back. People stay here as the average tenure is 10 years which speaks for itself.

You will be reporting to an Administration Manager and a Partner who is genuinely passionate about people. The environment in the office strikes the perfect balance of being professional and forward thinking but there is plenty of room for office chatter.

They want their staff to grow with the business. If you want to move into a different pathway down the line they are open to carving out that trail for you. Once you have had an immersive start and hit the ground running 2 days working from home is on the table. You also have quarterly celebrations, Melbourne Cup lunches, and regular team dinners to look forward to.

On a daily basis you will act as a main point of contact for a diverse client base. You will handle the workflow including engagement letters and ASIC compliance while supporting accountants with tax returns, BAS collation, and ATO portal management.

If you have experience in a public practice environment, understand the tax and compliance lifecycle, and actually enjoy speaking with clients, this could be the right fit. You are likely looking for a home, not just a job, somewhere where the people actually invest time in one another.

We value diverse perspectives and are more interested in your potential than just ticking every box. If this isn't 100% you on paper but you think you would be a great fit for the team, we would still love to hear from you.