Client Services Coordinator & Front Desk

Accura Accounting & Advisory; Perth; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Parking at Jolimont office

Career progression into senior role

Supportive team environment

Job summary

Accura Accounting & Advisory, a boutique Perth‑based firm, is seeking a dual‑function receptionist and client services coordinator. This full‑time, permanent role combines front‑of‑house duties with active client work and reports to the Client Services Manager.

You’ll own client matters within a shared portfolio, coordinate meetings and events, manage mail and ATO tasks, and support the Practice Manager and leadership with ad hoc admin.

Qualifications

• 1–2 years’ experience in an administrative, reception, or client-facing role
• Professional services experience is a strong advantage
• Confident, professional communicator across in person, phone and written channels
• Highly organized with strong attention to detail across multiple concurrent tasks
• Ability to handle confidential client and financial information with discretion

Responsibilities

• Be the first point of contact for clients and visitors in person, by phone and by email
• Answer and direct all incoming calls promptly and professionally, take accurate messages
• Welcome clients on arrival, notify the relevant team member, and ensure a professional first impression
• Coordinate meeting room bookings and ensure rooms are set up for client meetings
• Manage incoming and outgoing mail, including ATO correspondence
• Maintain a tidy, professional reception and common area at all times
• Monitor and reorder office supplies and manage filing systems
• Support the team with document preparation, scanning, printing, binding, and correspondence
• Assist with coordination of firm events, team meetings and functions
• Support the Practice Manager and leadership with ad hoc administrative tasks

Skills

Reception

Client services

Organization

Communication

Discretion

Practice management software

Tools

Practice management software

Job description

Accura Accounting & Advisory, a boutique Perth‑based firm, is seeking a dual‑function receptionist and client services coordinator. This full‑time, permanent role combines front‑of‑house duties with active client work and reports to the Client Services Manager.

You’ll own client matters within a shared portfolio, coordinate meetings and events, manage mail and ATO tasks, and support the Practice Manager and leadership with ad hoc admin.