Client-Centric Banking Advisor (16-Month Contract)

Westpac; Sydney; On-site; AUD 55,000 - 76,000; Full time

Benefits offered by this job

Mortgage discounts

Leave options

Learning & development

Volunteer opportunities

Job summary

Westpac Brookvale is seeking a Customer Banking Advisor to welcome customers at the Brookvale branch and discuss their needs, offering tailored banking solutions both in person and over the phone.

You’ll join a supportive team, receive comprehensive training, and have opportunities for career progression within Westpac, with a full-time, Monday–Friday schedule and potential future permanent roles.

Qualifications

• Customer service and sales experience, ideally in a customer-facing or phone-based role with targets
• Resilience to stay calm in challenging situations
• Comfort with sales/referral targets and calling customers
• Numerical capability with cash handling and financial transactions
• Energetic personality and genuine desire to help customers
• Willingness to learn and adapt to banking procedures and technology

Responsibilities

• Welcome customers at the branch and discuss their banking needs
• Provide tailored banking solutions in person and over the phone
• Refer customers to specialist Banking teams when needed
• Support coverage for leave across Westpac branches in the area

Skills

Customer service

Sales

Resilience

Targets

Phone-based work

Numerical ability

Cash handling

Learning & adaptability

Job description

Westpac Brookvale is seeking a Customer Banking Advisor to welcome customers at the Brookvale branch and discuss their needs, offering tailored banking solutions both in person and over the phone.

You’ll join a supportive team, receive comprehensive training, and have opportunities for career progression within Westpac, with a full-time, Monday–Friday schedule and potential future permanent roles.