Banking Customer Care Advisor | Flexible Schedule & Training

Westpac; Mona Vale; On-site; AUD 54,000 - 74,000; Full time

Benefits offered by this job

Flexible work arrangements

Learning and development opportunities

Mortgage rate discounts

Volunteer initiatives

Job summary

Westpac in Australia is hiring a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries, and offer tailored solutions that meet their financial goals. This is a max-term, full-time role with Monday to Friday hours 8:30am to 4:45pm.

You will work in a supportive, team-oriented environment with access to training, development, and benefits that help you grow your career in banking.

Qualifications

• Opportunity to enhance skills and become a new business expert.
• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment, leveraging prior teamwork experience.
• Strong communication skills and excellent time management.
• Availability to work Monday to Friday from 8:30am - 4:45pm

Responsibilities

• Assist customers with everyday banking needs and transactions.
• Answer inquiries and provide tailored financial solutions.
• Identify opportunities to introduce customers to other banking products or services.
• Deliver exceptional service while maintaining accuracy and efficiency.

Skills

Communication

Problem solving

Time management

Teamwork

Customer service

Job description

Westpac in Australia is hiring a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries, and offer tailored solutions that meet their financial goals. This is a max-term, full-time role with Monday to Friday hours 8:30am to 4:45pm.

You will work in a supportive, team-oriented environment with access to training, development, and benefits that help you grow your career in banking.