Dynamic Personal Banking Advisor - 16-Month Contract

Westpac; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Mortgage rate discounts

Leave options including Culture, Life­

Wellbeing leave

Tailored learning and development

Volunteer opportunities

Job summary

Westpac in Brookvale, NSW is seeking a Personal Banking Advisor for a 16-month fixed-term contract at our Brookvale branch. You’ll welcome customers, listen to their needs and offer tailored banking solutions, both in person and over the phone.

You’ll contribute to a supportive branch culture and help customers manage their money with confidence. This full-time, branch-based role covers Monday to Friday hours, with potential travel to nearby Westpac Group branches as required.

Qualifications

• Customer service and sales experience, ideally in a customer-facing/phone-based role with experience of working to targets.
• Resilience and ability to stay calm in challenging situations.
• Comfortable working toward sales/referral targets and calling customers on the phone.
• Numerical capability, proficiency with cash handling and financial transactions.
• Energetic personality with a passion for helping people.
• Willingness to learn and adapt to new banking procedures and technologies.

Responsibilities

• Welcome customers to Westpac and engage in conversations to uncover their needs and provide tailored banking solutions.
• Assist customers in achieving their financial goals in-person and over the phone, referring to specialist teams when needed.
• Be part of a branch team; travel to other Westpac Group branches as required and cover planned/unplanned leave.

Skills

Customer service experience

Sales experience

Resilience

Numerical capability

Cash handling

Excellent communication

Job description

Westpac in Brookvale, NSW is seeking a Personal Banking Advisor for a 16-month fixed-term contract at our Brookvale branch. You’ll welcome customers, listen to their needs and offer tailored banking solutions, both in person and over the phone.

You’ll contribute to a supportive branch culture and help customers manage their money with confidence. This full-time, branch-based role covers Monday to Friday hours, with potential travel to nearby Westpac Group branches as required.