Client-Focused Banking Advisor | Grow Your Career

Narooma; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

Westpac Group is hiring a Personal Banking Advisor in the Brookvale area. The role involves welcoming customers, understanding their financial needs and offering suitable banking solutions.

You will support branch operations and, when needed, refer customers to specialist teams for in-depth advice. This 16-month fixed-term, full-time position requires a customer‑facing mindset, targets achievement and a commitment to training in Westpac products and procedures.

Qualifications

• Experience in customer-facing roles, preferably with sales targets.
• Ability to handle financial transactions accurately and cash handling.
• Strong communication and relationship-building skills.
• Comfortable working in a branch environment and on the phone.
• Willingness to learn banking products and procedures.
• Positive, energetic attitude to help customers achieve their financial goals.

Responsibilities

• Welcome customers to Westpac and engage in conversations to uncover needs.
• Provide tailored banking solutions and services to customers.
• Refer customers to specialised Banking teams when needed.
• Support branch operations and cover leave as required.

Skills

Customer service

Sales experience

Target-driven

Resilience

Numerical ability

People skills

Job description

Westpac Group is hiring a Personal Banking Advisor in the Brookvale area. The role involves welcoming customers, understanding their financial needs and offering suitable banking solutions.

You will support branch operations and, when needed, refer customers to specialist teams for in-depth advice. This 16-month fixed-term, full-time position requires a customer‑facing mindset, targets achievement and a commitment to training in Westpac products and procedures.