Client Service Specialist

Australian Hearing Services (Hearing Australia); Western Australia; Presencial; AUD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Australian Hearing Services (Hearing Australia) in Perth is seeking a Client Service Specialist to be the first point of contact, delivering exceptional customer service, managing appointments, and handling enquiries.

This full-time onsite role supports children and adults from diverse backgrounds and involves day-to-day administration and basic hearing aid repairs and cleaning. The successful candidate will bring a proactive attitude, strong problem-solving skills, and solid tech abilities.

Formación

• Proactive attitude and strong problem-solving skills.
• Accountability and attention to detail.
• Solid computer and technology skills.
• Confidence using Apple and/or Android devices.
• Passion for purpose-driven work.

Responsabilidades

• Be the first point of contact for clients and provide exceptional customer service.
• Manage appointments, enquiries and day-to-day administration.
• Support children and adults from diverse backgrounds.
• Assist with minor hearing aid repairs and cleaning.

Conocimientos

Proactive attitude

Problem solving

Attention to detail

Tech skills

Mobile device proficiency

Descripción del empleo

Client Service Specialist Working onsite at Perth Attractive salary package includes 15.4% Super + excellent benefits Full-time role Rostered day off once every four weeks

Do you like working with and helping people? Then this role is for you! Working in a close-knit team, you will be the first point of contact for our clients. You will provide exceptional customer service while managing appointments, enquiries, and day-to-day administration. You'll support children & adults from diverse backgrounds and assist with minor hearing aid repairs & cleaning. The successful candidate will have...

• A proactive, can-do attitude and strong problem-solving skills
• Accountability and attention to detail
• Solid computer and technology skills
• Confidence using Apple and/or Android devices
• Passion for purpose-driven work

To learn about our excellent rewards and benefits , click here for more information.