Client Care Lead & Coordinated Support

Pearl Home Care Pty; Melbourne; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Zusammenfassung

Telstra Retail is seeking a passionate Retail Sales Consultant (Expression of Interest) in Frankston, Victoria. You will drive outstanding in-store customer experiences, guiding customers to Telstra products and services and transforming their telecommunications journey.

Join a team that values communication, product knowledge, and collaboration, with opportunities for growth and a supportive work environment in a retail setting.

Qualifikationen

• Great communication skills and customer focus.
• Ability to explain complex products in simple terms.

Aufgaben

• Deliver exceptional customer experiences and help customers choose products.
• Be the go-to tech expert and stay updated on latest gadgets and services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Jobbeschreibung

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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Frankston Telstra

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Job Description

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

WhatYou’llBe Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.

• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .

• Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .

• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.

• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!

• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.

• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.

Other sections preserved where relevant.