Business Development Representative Co-Op

Synapse-Its; Gladstone Regional; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Telstra discounts 30% off services

Parental leave 16 weeks

Telstra Extra Day Off

Add'l leave options

Job summary

Telstra in Gladstone is seeking an energetic Retail Customer Service & Sales Consultant to deliver exceptional in-store customer experiences and guide customers to appropriate Telstra products and services. You will be the go-to tech expert, helping customers stay connected while contributing to a vibrant team environment.

The role emphasizes sales guidance, up-to-date product knowledge, and a friendly, solution-oriented approach to meet KPIs and support store goals.

Qualifications

• Excellent communication and a solution-oriented approach.
• Previous customer-facing experience is a plus.
• Able to meet and exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right Telstra products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming store environment.

Skills

Customer service

Sales

In-store experience

Communication

Job description

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Gladstone Telstra

Permanent

Closing Date 29 Oct :59pm

Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra,we’remore than just a leading telecommunications company—we’rewhere passion meets purpose. As a Retail Customer Service & Sales Consultant,you’llhave the opportunity to work for an iconic Aussie brand that’sbeen connecting Australians for generations. Youwon’tjust be a friendly face in-store—you’llbe the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

WhatYou’llBe Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy30% off Telstra services and exclusive offers with over240 brands and partners .
• Leave Options: Take advantage of16 weeksof paid parental leave , theTelstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability topurchaseup to4 weeks ofadditionalleave .
• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards: Benefit frommonthly performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is ItYouWe’reLooking For?

• Great Communication Skills: You’rea naturalat connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can-do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

Join Us at Telstra Retail:

When you become part of the Telstra team, you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!