Cleaning Services Operations Admin & Scheduling Lead

Holy Cross Services; Brisbane; On-site; AUD 60,000 - 68,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 through

Job summary

Holy Cross Services Ltd is seeking a proactive Cleaning Services Administration Support Officer to assist the Operations Manager and Cleaning Leadership team with day-to-day administration and coordination. The role is permanent and full-time, working Monday to Friday during business hours, and involves handling Help Desk inquiries, job allocations, and onboarding coordination.

You will coordinate stock and procurement, maintain records, assist with recruitment, and act as a key contact for

Qualifications

• Experience in an administration or office support role.
• Strong organisation and time-management skills.
• Clear, professional communication with managers, staff, clients and suppliers.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and ability to learn new systems.
• Experience coordinating work and shift handovers.

Responsibilities

• Receive and manage Help Desk enquiries and allocate work to staff on shift.
• Record allocated jobs and provide clear shift handovers with unassigned jobs and client requests.
• Enter and process audit information and maintain records.
• Coordinate stock, chemicals, stationery and equipment orders including quotes.
• Assist with recruitment and onboarding and support new employee induction.
• Record complaints and coordinate follow-up.

Job description

Holy Cross Services Ltd is seeking a proactive Cleaning Services Administration Support Officer to assist the Operations Manager and Cleaning Leadership team with day-to-day administration and coordination. The role is permanent and full-time, working Monday to Friday during business hours, and involves handling Help Desk inquiries, job allocations, and onboarding coordination.

You will coordinate stock and procurement, maintain records, assist with recruitment, and act as a key contact for