Change Manager: Lead People-Centred Tech Transformation

Catholiccare-Sydney; Sorell; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Professional development

Flexible work arrangements

Salary packaging

Generous leave

Wellbeing programs

Inclusive culture

Job summary

CatholicCare Sydney is seeking a Change Manager to lead end-to-end change for a major technology transformation at Lewisham, NSW. You will ensure staff are prepared, supported and confident throughout the transformation journey.

Reporting to the Head of Transformation, you will drive change management strategies, stakeholder engagement, and learning initiatives, partnering with vendors to coordinate training and adoption. This role is full-time, based in Lewisham.

Qualifications

• Minimum five years in dedicated organisational change management roles.
• Experience delivering change for large-scale technology transformation programs (CMIS, CRM, ERP, workforce, finance or other enterprise platforms).
• Knowledge of recognised change management methodologies and frameworks.
• Experience developing and delivering change strategies, impact assessments, readiness assessments, communication plans and adoption frameworks.
• Strong stakeholder engagement, relationship management and influencing skills across executive, operational, technical and frontline stakeholder groups.
• Strong workshop design and facilitation capability, including stakeholder forums, working groups and change champion networks.
• Ability to translate complex information into clear, engaging and practical communications tailored to different audiences.
• Experience partnering with subject matter experts, technology vendors and implementation partners to coordinate learning initiatives.
• Experience measuring adoption, evaluating change effectiveness and reporting outcomes using organisational data and feedback mechanisms.
• A tertiary qualification in a relevant discipline; PROSCI/APMG certifications will be highly regarded.

Responsibilities

• Develop and implement comprehensive change management strategies, frameworks and plans.
• Lead change for the CMIS project and support broader transformation initiatives.
• Design and facilitate stakeholder forums, workshops, working groups and change champion networks.
• Develop engaging, audience-specific communication and engagement plans.
• Partner with subject matter experts and vendors to design and coordinate learning initiatives.
• Use data and feedback mechanisms to monitor engagement, readiness and adoption.
• Provide insights and recommendations to project governance and transformation leadership.

Skills

Change management

Stakeholder engagement

Workshop facilitation

Communication planning

Learning and training

Analytical thinking

Relationship building

Education

Tertiary qualification in a relevant discipline

PROSCI or APMG Change Management certification

Tools

Microsoft Office

Microsoft Teams

Project management tools

Data reporting tools

Job description

CatholicCare Sydney is seeking a Change Manager to lead end-to-end change for a major technology transformation at Lewisham, NSW. You will ensure staff are prepared, supported and confident throughout the transformation journey.

Reporting to the Head of Transformation, you will drive change management strategies, stakeholder engagement, and learning initiatives, partnering with vendors to coordinate training and adoption. This role is full-time, based in Lewisham.