Change Manager

CatholicCare Sydney; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Tailored professional development

Family inclusive organisation

Salary packaging benefits

Generous leave

Wellbeing programs

Job summary

CatholicCare Sydney is seeking a Change Manager to lead end-to-end change for a major technology transformation. You will drive people-centred change, support readiness and adoption, and partner with vendors to design learning initiatives.

You will bring five+ years in change roles, expertise in CMIS/CRM/ERP transformations, and strong stakeholder, communication and facilitation skills. Role based in Lewisham, NSW on a full-time max term to 2027.

Qualifications

• Five+ years in dedicated organisational change management roles.
• Delivering change for large-scale technology transformations (CMIS, CRM, ERP, workforce, finance).
• Knowledge of recognised change management methodologies and frameworks.
• Experience developing change strategies, impact/readiness assessments, communication plans and adoption frameworks.
• Strong stakeholder engagement and influencing skills across exec to frontline.

Responsibilities

• Develop and implement change management strategies, frameworks and plans.
• Build relationships with stakeholders at all levels across the organisation.
• Design and facilitate stakeholder forums, workshops and change champion networks.
• Create audience-specific communication and engagement plans.
• Partner with SMEs and vendors to coordinate learning and training initiatives.
• Use data and feedback to monitor readiness, adoption and impact.

Skills

Change management

Stakeholder engagement

Workshop design

Communication planning

Analytical thinking

Education

Tertiary qualification in a relevant discipline

PROSCI certification

APMG Change Management

Tools

MS Office

Teams

Job description

Join CatholicCare Sydney’s Transformation team as Change Manager. You'll play a pivotal role in leading end-to-end change, ensuring our people are prepared, supported and confident throughout the transformation journey.

An opportunity to drive people-centred change through a major technology transformation, supporting our people to embrace new systems and ways of working.

Location: Lewisham, NSW
Role: Full-time Max Term till end of 2027

What you'll be doing

Reporting to the Head of Transformation, you'll lead change for our current CMIS project and support broader organisational transformation initiatives.

Your responsibilities will include:

• Develop and implement comprehensive change management strategies, frameworks and plans.
• Develop strong relationships with stakeholders across all levels of the organisation.
• Design and facilitate stakeholder forums, workshops, working groups and change champion networks.
• Develop engaging, audience-specific communication and engagement plans.
• Partner with subject matter experts and implementation vendors to design and coordinate learning and training initiatives.
• Use organisational data, digital tools and feedback mechanisms to monitor engagement, readiness and adoption.
• Provide insights and recommendations to project governance and transformation leadership.

About you

You're an experienced change professional who combines strategic thinking with a practical, hands‑on approach. You enjoy navigating complexity, building trusted relationships and bringing people along on a journey of change.

You’ll bring:

• At least five years' experience in dedicated organisational change management roles.
• Demonstrated success delivering change for large-scale technology transformation programs, ideally involving CMIS, CRM, ERP, workforce, finance or other enterprise platforms.
• Strong knowledge of recognised change management methodologies and frameworks.
• Experience developing and delivering change strategies, impact assessments, readiness assessments, communication plans and adoption frameworks.
• Exceptional stakeholder engagement, relationship management and influencing skills, with the ability to work effectively across executive, operational, technical and frontline stakeholder groups.
• Strong workshop design and facilitation capability, including stakeholder forums, working groups and change champion networks.
• The ability to translate complex information into clear, engaging and practical communications tailored to different audiences.
• Experience partnering with subject matter experts, technology vendors and implementation partners to coordinate learning and training initiatives.
• Experience measuring adoption, evaluating change effectiveness and reporting outcomes using organisational data, digital tools and feedback mechanisms.
• Strong analytical, problem-solving and organisational skills, with the ability to manage competing priorities and provide meaningful insights to project governance and leadership.
• A tertiary qualification in a relevant discipline.
• PROSCI, APMG Change Management or an equivalent certification will be highly regarded.
• Advanced Microsoft Office, Teams and project collaboration and reporting skills are also required.
• Professional Growth: Tailored professional development opportunities to support your career ambitions
• Work-Life Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation,
• Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
• Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day
• Inclusive: Join a friendly and supportive organisation that values your contributions and voice
• Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable

Need more information?

Contact Kulsum Thakore, Talent Acquisition Partner at **************@catholiccare.org for further information about the opportunity.

About us

CatholicCare Sydney is a Family Friendly certified not-for-profit agency supporting people from all walks of life.

We’re an organisation that promotes diversity and inclusion and is committed to the growth and wellbeing of our staff, empowering them to make a positive difference in the community.

As the official social services agency of the Catholic Archdiocese of Sydney, CatholicCare Sydney works to strengthen individuals, families and communities through compassionate, inclusive and person-centred services.

We welcome applications from individuals of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community and people living with disability.

Pre-employment requirements

The successful applicant will be required to undertake a National Police Check, hold a current Working with Children Check (WWCC) and obtain an NDIS Worker Screening Check, consistent with the requirements of this role.