Change Manager

Catholiccare-Sydney; Sorell; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Professional development

Flexible work arrangements

Salary packaging

Generous leave

Wellbeing programs

Inclusive culture

Job summary

CatholicCare Sydney is seeking a Change Manager to lead end-to-end change for a major technology transformation at Lewisham, NSW. You will ensure staff are prepared, supported and confident throughout the transformation journey.

Reporting to the Head of Transformation, you will drive change management strategies, stakeholder engagement, and learning initiatives, partnering with vendors to coordinate training and adoption. This role is full-time, based in Lewisham.

Qualifications

• Minimum five years in dedicated organisational change management roles.
• Experience delivering change for large-scale technology transformation programs (CMIS, CRM, ERP, workforce, finance or other enterprise platforms).
• Knowledge of recognised change management methodologies and frameworks.
• Experience developing and delivering change strategies, impact assessments, readiness assessments, communication plans and adoption frameworks.
• Strong stakeholder engagement, relationship management and influencing skills across executive, operational, technical and frontline stakeholder groups.
• Strong workshop design and facilitation capability, including stakeholder forums, working groups and change champion networks.
• Ability to translate complex information into clear, engaging and practical communications tailored to different audiences.
• Experience partnering with subject matter experts, technology vendors and implementation partners to coordinate learning initiatives.
• Experience measuring adoption, evaluating change effectiveness and reporting outcomes using organisational data and feedback mechanisms.
• A tertiary qualification in a relevant discipline; PROSCI/APMG certifications will be highly regarded.

Responsibilities

• Develop and implement comprehensive change management strategies, frameworks and plans.
• Lead change for the CMIS project and support broader transformation initiatives.
• Design and facilitate stakeholder forums, workshops, working groups and change champion networks.
• Develop engaging, audience-specific communication and engagement plans.
• Partner with subject matter experts and vendors to design and coordinate learning initiatives.
• Use data and feedback mechanisms to monitor engagement, readiness and adoption.
• Provide insights and recommendations to project governance and transformation leadership.

Skills

Change management

Stakeholder engagement

Workshop facilitation

Communication planning

Learning and training

Analytical thinking

Relationship building

Education

Tertiary qualification in a relevant discipline

PROSCI or APMG Change Management certification

Tools

Microsoft Office

Microsoft Teams

Project management tools

Data reporting tools

Job description

Join CatholicCare Sydney’s Transformation team as Change Manager. You'll play a pivotal role in leading end-to-end change, ensuring our people are prepared, supported and confident throughout the transformation journey.

An opportunity to drive people-centred change through a major technology transformation, supporting our people to embrace new systems and ways of working.

Location: Lewisham, NSW
Role: Full-time Max Term till end of 2027

What you'll be doing

Reporting to the Head of Transformation, you'll lead change for our current CMIS project and support broader organisational transformation initiatives.

Your responsibilities will include:

• Develop and implement comprehensive change management strategies, frameworks and plans.
• Develop strong relationships with stakeholders across all levels of the organisation.\
• Design and facilitate stakeholder forums, workshops, working groups and change champion networks.
• Develop engaging, audience-specific communication and engagement plans.
• Partner with subject matter experts and implementation vendors to design and coordinate learning and training initiatives.
• Use organisational data, digital tools and feedback mechanisms to monitor engagement, readiness and adoption.
• Provide insights and recommendations to project governance and transformation leadership.

About you

You're an experienced change professional who combines strategic thinking with a practical, hands-on approach. You enjoy navigating complexity, building trusted relationships and bringing people along on a journey of change.

You'll bring:

• At least five years' experience in dedicated organisational change management roles.
• Demonstrated success delivering change for large-scale technology transformation programs, ideally involving CMIS, CRM, ERP, workforce, finance or other enterprise platforms.
• Strong knowledge of recognised change management methodologies and frameworks.
• Experience developing and delivering change strategies, impact assessments, readiness assessments, communication plans and adoption frameworks.
• Exceptional stakeholder engagement, relationship management and influencing skills, with the ability to work effectively across executive, operational, technical and frontline stakeholder groups.
• Strong workshop design and facilitation capability, including stakeholder forums, working groups and change champion networks.
• The ability to translate complex information into clear, engaging and practical communications tailored to different audiences.
• Experience partnering with subject matter experts, technology vendors and implementation partners to coordinate learning and training initiatives.
• Experience measuring adoption, evaluating change effectiveness and reporting outcomes using organisational data, digital tools and feedback mechanisms.
• Strong analytic, problem-solving and organisational skills, with the ability to manage competing priorities and provide meaningful insights to project governance and leadership.
• A tertiary qualification in a relevant discipline.
• PROSCI, APMG Change Management or an equivalent certification will be highly regarded.
• Advanced Microsoft Office, Teams and project collaboration and reporting skills are also required.
• Professional Growth: Tailored professional development opportunities to support your career ambitions
• Work-Life Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation,
• Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
• Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day
• Inclusive: Join a friendly and supportive organisation that values your contributions and voice
• Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable

Applications close 9 December 2026. Shortlisting may commence immediately, so early applications are encouraged.

CatholicCare Sydney is a Family Friendly certified not-for-profit agency supporting people from all walks of life.

We're an organisation that promotes diversity and inclusion and is committed to the growth and wellbeing of our staff, empowering them to make a positive difference in the community.

As the official social services agency of the Catholic Archdiocese of Sydney, CatholicCare Sydney works to strengthen individuals, families and communities through compassionate, inclusive and person-centred services.

We welcome applications from individuals of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community and people living with disability.

Pre-employment requirements

The successful applicant will be required to undertake a National Police Check, hold a current Working with Children Check (WWCC) and obtain an NDIS Worker Screening Check, consistent with the requirements of this role.