Centre Customer Service Coordinator

Junior Adventures Group; Mackay Regional; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Team Member discount card

Free One Pass

Wesfarmers discounts

Career development

Team events

Employee Assistance Program

Refer-A-Friend $2k

Job summary

Bullivants is seeking a Customer Service Team Member to join the Centre Management team in Mackay. You will be a first point of contact, delivering exceptional service to shoppers and retailers and helping maintain a welcoming environment in a fast-paced retail setting.

Responsibilities include assisting with admin tasks, liaising between customers and Centre Management, and supporting contractors within the centre while upholding safety standards and professionalism.

Qualifications

• Strong communication and interpersonal skills.
• Previous customer service, retail or administrative experience.
• Proactive, positive attitude and a genuine passion for helping people.
• Excellent organisational and problem-solving abilities.
• Ability to create a welcoming, safe and professional environment.

Responsibilities

• Providing exceptional front-line service to shoppers and retailers.
• Acting as a key contact between customers, retailers and Centre Management.
• Assisting with general administrative and operational tasks.
• Supporting contractors and service providers within the centre.
• Maintaining a welcoming, safe and professional environment.

Skills

Communication skills

Customer service

Proactive attitude

Organisational skills

People-oriented service

Job description

Bullivants is seeking a Customer Service Team Member to join the Centre Management team in Mackay. You will be a first point of contact, delivering exceptional service to shoppers and retailers and helping maintain a welcoming environment in a fast-paced retail setting.

Responsibilities include assisting with admin tasks, liaising between customers and Centre Management, and supporting contractors within the centre while upholding safety standards and professionalism.