Category Growth Manager – Melbourne (Hybrid)

The Kraft Heinz Company; Freshwater; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid Working

Pay for Performance

Parental Leave

Leave Options

Great Place to Work certification

In House Training Programs

Corporate Discount Programs

Job summary

The Kraft Heinz Company in Melbourne, Australia is seeking a Category Customer Manager to lead retailer-focused plans, forecasts, and promotional strategies within the Category Sales team. You will partner with Finance, Revenue Management, and Field teams to translate strategy into executable plans and drive in-store performance.

You will collaborate on customer targets for launches, deliver distribution plans, and develop compelling stories to secure retailer buy-in, while balancing margin and

Qualifications

• 5+ years of experience in FMCG Sales/Key Account Management or retailer-side buying.
• 2+ years working with major Australian retailers (Coles, Woolworths, Metcash).
• Bachelors’ degree in business or sales is desirable.

Responsibilities

• Develop retailer-oriented plans and monitor risks with cross-functional teams.
• Manage mid- and long-term forecasts and address execution needs.
• Collaborate on promotional plan guardrails and course-correct.
• Engage Field team to develop customer-level action plans and analyze activations.
• Lead stories and sell-in for customer workshops with Sales and Category teams.
• Set customer targets for new product launches and build sell-in stories.
• Identify risks and communicate category plans across teams.
• Conduct bottom-up customer planning focusing on segmentation and range gaps.
• Deliver distribution drive plans and track in-store recommendations.

Skills

Interpersonal skills

Problem-solving

Analytical thinking

Commercial awareness

Negotiation ability

Storytelling to sell plans

Education

Bachelor's Degree - business or sales related discipline

Tools

Excel

PowerPoint

Tableau

Demantra

JDA

Nielsen/IRI data tools

Temple/UNIFY

Quantium

Job description

The Kraft Heinz Company in Melbourne, Australia is seeking a Category Customer Manager to lead retailer-focused plans, forecasts, and promotional strategies within the Category Sales team. You will partner with Finance, Revenue Management, and Field teams to translate strategy into executable plans and drive in-store performance.

You will collaborate on customer targets for launches, deliver distribution plans, and develop compelling stories to secure retailer buy-in, while balancing margin and