Casual Trauma‑Informed Support Worker – Women’s Program

The Salvation Army Australia; Alice Springs; On-site; AUD 61,000 - 66,000; Part time

Benefits offered by this job

Hourly pay range $44.54–$47.76

Remote Area Housing Benefit

Entertainment Benefit

Employee Assistance Program

Job summary

The Salvation Army Australia is seeking a Casual Support Worker for the Open House women’s program in Alice Springs, NT. You will contribute to after-hours operations, assist residents with daily living tasks, and maintain records in a trauma-informed, respectful environment.

You will collaborate with case managers to support residents in achieving their plan goals, while working a 24/7 roster. Experience with First Nations communities and a relevant tertiary qualification are preferred.

Qualifications

• Experience in community services or related field is required.
• Experience supporting people transitioning from custody or justice involvement is preferred.
• Experience working with First Nations communities is advantageous.

Responsibilities

• Support after-hours operations to ensure a safe, welcoming environment.
• Assist residents with daily living tasks and maintain accurate records.
• Respond to incidents and work with case managers to support residents’ plans.
• Support residents to work toward case plan goals across health, housing, finances, education, justice and social inclusion.
• Participate in a 24/7 roster, including afternoon, evening and overnight shifts.

Skills

Community services experience

Justice system transition support

First Nations engagement

Strong communication skills

Calm under pressure

Digital literacy

Education

Tertiary qualification in social services or related field

Tools

Microsoft Office

Email/Databases

CRM/Case management tools

Job description

The Salvation Army Australia is seeking a Casual Support Worker for the Open House women’s program in Alice Springs, NT. You will contribute to after-hours operations, assist residents with daily living tasks, and maintain records in a trauma-informed, respectful environment.

You will collaborate with case managers to support residents in achieving their plan goals, while working a 24/7 roster. Experience with First Nations communities and a relevant tertiary qualification are preferred.