Casual Tech Retail Consultant | Flexible Rosters & Perks

Singtel; Sydney; On-site; Confidential; Part time

Benefits offered by this job

Staff discounts

Wellbeing support (24/7)

Flexible rosters

Diversity networks (Culture Connect)

Exclusive partner discounts

Job summary

Optus in Sydney is seeking a Casual Retail Service Consultant to join our Hurstville team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care.

You’ll explore our tech range, share knowledge in simple terms, and uncover customer needs to deliver personalised solutions. Join a welcoming team and help create memorable customer moments every day.

Qualifications

• Ability to understand customer needs and provide genuine support.
• Clear communication and active listening to help customers.
• Comfort with explaining tech in simple terms.
• Calm, practical approach to resolve issues.
• Willingness to work as part of a team to deliver great service.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Explore our range of tech products and services, and share knowledge clearly and accessibly.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work as a team to create a welcoming environment where customers feel supported.

Skills

Customer service

Tech knowledge

Problem solving

Empathy

Team player

Job description

Optus in Sydney is seeking a Casual Retail Service Consultant to join our Hurstville team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care.

You’ll explore our tech range, share knowledge in simple terms, and uncover customer needs to deliver personalised solutions. Join a welcoming team and help create memorable customer moments every day.