Casual Tech Retail Consultant - Flexible Rosters

Singtel Group; Sydney; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Job summary

Optus is seeking a casual Retail Service Consultant to join our Sydney team. You’ll be the face of Optus, delivering friendly, personalised service and helping customers choose tech solutions that fit their needs.

In this role you’ll explore our range of mobile, broadband and digital services, share simple guidance, and create welcoming experiences that turn everyday visits into memorable moments. Flexible rosters and staff support are provided.

Qualifications

• Excellent communication and active listening to understand customer needs.
• Ability to explain tech products in simple, approachable terms.
• Strong interpersonal skills and a customer-focused mindset.
• Resilience and composure when handling difficult inquiries.
• Team player with a positive attitude and reliability.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our tech range and guide customers to suitable solutions.
• Apply your personality to uncover needs and tailor recommendations.
• Collaborate with the team to maintain a warm, welcoming store culture.

Skills

Customer service

Tech explanation

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a casual Retail Service Consultant to join our Sydney team. You’ll be the face of Optus, delivering friendly, personalised service and helping customers choose tech solutions that fit their needs.

In this role you’ll explore our range of mobile, broadband and digital services, share simple guidance, and create welcoming experiences that turn everyday visits into memorable moments. Flexible rosters and staff support are provided.