Casual Tech Retail Consultant

Optus Enterprise; Sydney; Hybrid; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Hourly rate: $35 p/h + super + loadout

25% off Optus products

Diversity networks and inclusion

Wellbeing support 24/7

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Bondi Junction team. You will be the face of Optus, delivering standout customer experiences powered by optimism and genuine care, while exploring tech products and sharing clear explanations to help customers choose the right solutions.

You’ll bring energy, empathy and problem-solving skills to uncover needs and deliver personalised outcomes, in a warm team environment where customers feel valued.

Qualifications

• Proven ability to understand customer needs and deliver genuine support.
• Ability to explain tech products and services clearly to customers.
• Calm, empathetic handling of challenging inquiries and scenarios.
• Strong teamwork and accountability to support a customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech explanation

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join the Bondi Junction team. You will be the face of Optus, delivering standout customer experiences powered by optimism and genuine care, while exploring tech products and sharing clear explanations to help customers choose the right solutions.

You’ll bring energy, empathy and problem-solving skills to uncover needs and deliver personalised outcomes, in a warm team environment where customers feel valued.