Casual Retail Tech & Customer Experience Consultant

Singtel; Western Australia; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail peers

Wellbeing support services

Flexible rosters

Job summary

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join our Belmont team. If you love helping people, thrive in a supportive crew, and bring positive energy to every interaction, then we'd love to have you on board!

At Optus, you'll feel connected to what truly matters. We collaborate with purpose, value diversity, and celebrate as one team. You’ll help customers understand tech, uncover needs, and deliver personalised solutions in a warm, welcoming environment.

Qualifications

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Communication

Tech knowledge

Empathy

Team player

Job description

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join our Belmont team. If you love helping people, thrive in a supportive crew, and bring positive energy to every interaction, then we'd love to have you on board!

At Optus, you'll feel connected to what truly matters. We collaborate with purpose, value diversity, and celebrate as one team. You’ll help customers understand tech, uncover needs, and deliver personalised solutions in a warm, welcoming environment.