Casual Retail Service Concierge — Tech & Customer Expert

Singtel; Sydney; On-site; AUD 32,000 - 41,000; Part time

Benefits offered by this job

Optus product discount

Staff discounts

Counselling access

Flexible rosters

Job summary

Optus in Bondi Junction is seeking a Casual Retail Service Consultant to connect with customers, share knowledge about tech products, and deliver high-quality service. You will bring energy, empathy, and a customer-first mindset to create memorable experiences for every guest.

You will work as part of a supportive team, helping customers find the right solutions while maintaining a welcoming atmosphere and flexibility in rosters.

Qualifications

• Experience delivering great customer service in retail.
• Ability to explain tech products clearly to customers.
• Maintain calm and positive attitude when helping customers.

Responsibilities

• Be the face of Optus in Bondi Junction, delivering standout customer experiences.
• Explain tech products clearly and help customers find practical solutions.
• Create a welcoming, supportive store environment for customers and teammates.
• Work with the team to ensure smooth store operations and service excellence.

Skills

Customer service

Tech literacy

Empathy

Problem solving

Team player

Job description

Optus in Bondi Junction is seeking a Casual Retail Service Consultant to connect with customers, share knowledge about tech products, and deliver high-quality service. You will bring energy, empathy, and a customer-first mindset to create memorable experiences for every guest.

You will work as part of a supportive team, helping customers find the right solutions while maintaining a welcoming atmosphere and flexibility in rosters.